Reviews for AWS Plumbing, Heating & Cooling
Write a reviewFrom AWS Plumbing, Heating & Cooling
Hours
Monday: 7:30AM - 5PM
Tuesday: 7:30AM - 5PM
Wednesday: 7:30AM - 5PM
Thursday: 7:30AM - 5PM
Friday: 7:30AM - 5PM
Saturday: 8AM - 12PM
Sunday: Closed
Tips
accepts credit cards
Ratings
Google: 4.7/5 Facebook: 4.7/5 BBB: A+ Nextdoor: 6 ❤️AWS Plumbing, Heating & Cooling
74 N Prospect Ave, Lynbrook
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Billy Leary (Manager)!! Mariano! Willy! TJ! Bing!We did oil to gas conversion and added AC unit Water heater Gas range and the whole deal. Bing was our salesperson. He was professional and had good knowledge. We placed the order in December 2022. After a long wait the job was actually performed in March 2023. From Day 1 I had issues with the person working on the HVAC system. I was extremely unhappy with the job and consistently kept requesting for someone to come over and review. I don't want to give names, but it was not a good experience till I met Billy and his team. After multiple calls and emails they got Billy Leary involved and he came over to see me on time....read full review
My situation was... unique to say the least. It took 8 or 9 visits to fully rectify the issue with my 10 year old mini-splits. They went above and beyond, even bringing the manufacturer in to help troubleshoot the issue (again, a very unique and mysterious situation).I absolutely can't fault them for having to return so many times, but I do commend them on their persistence to help me out.
I was connected to this company via Home Depot. While everyone can have a different experience my own dealing with AWS was pretty good. The gentleman who provided the estimate (for privacy I will omit names) was very knowledgeable and professional. He provided clear information and means of continued communication. The office personnel with whom I interacted was also very professional. The crew who installed the equipment was also very professional and courteous. They did a good job with the installation and cleaned up very well after the work was completed. I have experience in HVAC and so far it looks good, now I will follow up in the future but I do hope the...read full review