European

Aug 2025

I would give zero stars if that was an option. I placed an order online, it arrived but I received the wrong product. I reached out to them via email and Instagram. They only responded on Instagram and told me I would have to return the wrong item before they would send out the correct item. I have reached out to them and said that doesn't make a lot of sense because they should provide a shipping label for me to return the incorrect item. I have a suspicious feeling this is all their scam, they send the wrong product and have you ship it back and then never send the correct item and then you are out money and the product you ordered. I would gladly return the incorrect...read full review

May 2025

Very poor communication and arrogant attitude. I ordered from Europe, paid for a product (75 dolars) + shipping (35 dolars) and couple of days AFTER sending me the package I started receiving harassing messages that I have to (?!) pay additional 25 dolars, because the shipping was more expensive than their own eshop calculated at the moment of the purchase. If you can, stay away from buying from an eshop which doesnt understand basic rules of shopping.

May 2025

Placed an order for a gift set. The order was processed, charged and shipped. When I got the order one of items from the set was missing. I contacted the seller about the missing item , but got no reply. A few days later a refund was issued for the missing item. The item has been out of stock for a while. The second item from the order was part of the skincare set and is not needed separately ( as was purchased as a set). Have been trying to reach the seller for the past week via email and phone, zero response!!!! The sellers return policy states I have to get authorization to return and I will be charged all the shipping cost ( both ways). How unethical to purposely...read full review