About Empire Visionworks
Empire Visionworks is a leading optical retailer known for providing superior customer experiences. With over 770 locations, the company offers a wide selection of glasses and contact lenses for all ages. They are recognized for their high-quality products, including designer and exclusive brands like Ray-Ban, as well as prescription sunglasses. The staff at Empire Visionworks are praised for their professionalism, helpfulness, and willingness to connect with customers. They go above and beyond to ensure customers find the perfect pair of glasses, providing comprehensive vision tests and a positive, welcoming experience. Customers appreciate the staff's engagement, humor, and the time they take to address their needs correctly, making Empire Visionworks a trusted "optical home" for many satisfied customers.
Staff was professional and helpful with check in, selecting options for glasses based on insurance coverage and doctor explained causes of problems I’m experiencing with my vision.
From the second I walked into the store being greeted by Jen, to my appt w Dr. Z and my optician John was a very good experience. I would recommend these folks to anyone if they would like a friendly, helpful, good experience!!
I stopped by because I needed an eyeglass adjustment. My regular store is not nearby and the adjustment I received was improper. I was pleasantly greeted and the gentleman quickly and efficiently adjusted my nose pieces. There was no charge! Thank you for your excellent service.