About Massage Envy
Reviews for Massage Envy
Write a reviewHours
Monday: 9AM - 9PM
Tuesday: 9AM - 9PM
Wednesday: 9AM - 9PM
Thursday: 9AM - 9PM
Friday: 9AM - 9PM
Saturday: 9AM - 9PM
Sunday: 9AM - 6PM
Tips
by appointment only accepts credit cards
Massage Envy offers a range of services, including massage, skin care, and total body stretch, that are integral to overall wellness and a healthy lifestyle. Clients praise the calming and skilled techniques of the massage therapists, as well as the knowledgeable and friendly estheticians. However, some customers have expressed frustration with the high turnover of therapists, leading to difficulty in booking appointments and services being canceled. Despite these challenges, Massage Envy aims to provide a relaxing and rejuvenating experience for its clients.
I know it is difficult to book appointments. ME has been a starting point for many excellent new Massage Therapists. Unfortunately 3 of 4 Massage schools in NY have closed limiting new therapists and COVID had many changing careers. This Summer we may see some relief as new therapists graduate and test for license. Patience is a virtue I will continue to have. I too have had several cancelled appts. I have been happy with the stretch sessions and have also had a few facials (something I wouldn't have thought I would like). I'm looking forward to Summer and new faces.
I really like Massage Envy, but their turnover with therapists has become a real problem. You cannot get a massage on the books for months and the last six services out of nine have been canceled by Massage Envy due to changes in therapists schedule. I am at a loss to get a massage. Even stretching has become difficult to get. I have so many credits built up. You have to pay 20 per month to suspend your membership and to be able to use credits. And you have to fill out the form every month. Twice a manager was supposed to call me and never did. Very frustrated.
I got dual services 90 min facial by Jenna and 90 min massage by Erin. Both were fantastic! Jenna is friendly and very knowledgeable about skincare. Erin's firm pressure worked out all the huge knots i had in my shoulders