Liverpool Village Animal Hospital is highly recommended, known for having caring and knowledgeable vets such as Dr. Lathrop and Dr. Lindley. The front end staff is compassionate and attentive, making sure pets and owners feel heard. Even on short notice, they accommodate emergencies with professionalism. Pets seem to enjoy their visits, and the hospital demonstrates great sympathy and understanding during difficult times. Staff are kind and helpful, handling pets like a big bruiser cat, Fezzik, with ease. The vets, including Dr. Jordan, are thorough, efficient, and very helpful, answering all questions and creating a pleasant experience. They treat exotic animals such as hedgehogs and rabbits with extraordinary kindness and care, providing thorough explanations and avoiding unnecessary procedures. Overall, it is a trusted place where pets and their owners feel well cared for.
The doctors are all great and have patience with my dog that is petrified when he's there. It's expensive, but most vets are now. My only complaint is the amount of time you have to wait when you try to call there for any reason. Usually on hold for at least 10 minutes or more and the fact that you need to sit in the car with your pet until they are ready to bring you in. An appt that is supposed to be at 6 will keep you waiting in your car till after 6:30 before you get called in.
My dog was not feeling well , and I was able to get in to have her seen . The receptionist - Michelle [the one who has been there many yrs ] took my check in call - and was so friendly as she always is . I seen Dr Fahey and she was as always so good with my dog and diagnosing her illness - the reception person who cashed me out was super nice - [ a new guy ]
Anyway - as always I love this hospital . I recommended my good friend to be seen with her puppy that has a inguinal hernia … and she got in with no issue .
5 star rating if I could give more I would .
Dr. Russell was so caring and compassionate with my very scared, insecure doodle girl. The vaccinations were given at lightning speed and the blood draw was quicker than I’ve ever seen. They did it in the room with us to comfort her. I’m so impressed with this animal hospital. Thank you a million times over!!!!!! Remi thanks you too. ❤️❤️❤️❤️🐾🐾🐾🐾🐾🐾❤️❤️❤️❤️
6770 Onondaga Lake Parkway, Liverpool, NY 13088
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