Unfortunately, they never informed me about annual taxes untill the 3rd year of me going here. No follow up phones calls, and little to no professionalism. Go else where for better service.
Apr 2023
I was very dissatisfied and frustrated with the service I have received from the new entity thus far (previous owner sold the business). I never had these issues with the previous owner. I was trying to be patient because I'm sure the transition/merge was challenging but there are definitely deficits in your system.I dropped my taxes off in Lindenhurst at the N. Wellwood office on 2/11 with K. Over the weeks, I would reach out periodically to find out the status of things. Eventually I was sent signature pages and direct deposit verification forms to fill out. I filled them out and scanned them into their new system. I was in touch with someone in the office to verify...read full review
Apr 2017
Agree with previous review, all though they are pleasant people working there, its completely unprofessional the way emails are not responded to , phone calls not returned and such poor communication is considered acceptable. Where is the office management?!
Unfortunately, they never informed me about annual taxes untill the 3rd year of me going here. No follow up phones calls, and little to no professionalism. Go else where for better service.
I was very dissatisfied and frustrated with the service I have received from the new entity thus far (previous owner sold the business). I never had these issues with the previous owner. I was trying to be patient because I'm sure the transition/merge was challenging but there are definitely deficits in your system.I dropped my taxes off in Lindenhurst at the N. Wellwood office on 2/11 with K. Over the weeks, I would reach out periodically to find out the status of things. Eventually I was sent signature pages and direct deposit verification forms to fill out. I filled them out and scanned them into their new system. I was in touch with someone in the office to verify...read full review
Agree with previous review, all though they are pleasant people working there, its completely unprofessional the way emails are not responded to , phone calls not returned and such poor communication is considered acceptable. Where is the office management?!