CityMD Lake Grove Urgent Care - Long Island

Jan 2024

It's the only one near me that is open late hours. At the time of my visit it was packed. If facility could improve their waiting area with better cushion and heating, we would appreciate it as I waited at least 1 hour and 46 mins. A display with waiting time would be more helpful. Many facilities has it, not sure why it was not adapted by big company like CityMD.

Jan 2024

Everyone was perfect from intake, to processing, to doctor and x ray tech. I can imagine that is easy to get lost in the shuffle when you all are very busy, so I really appreciated the direct attention that I received by everyone. Focused on task and overall demands, but when speaking or dealing with me it was about me. I didn’t feel like an inconvenience. I think it’s kind of ignorant to expect rainbows and sunshine or a hotel like white glove experience. For a war zone, it was freaking excellent. Thank you so much!!!!

Dec 2023

I can't say enough good things about my experience at CityMD Lake Grove. I was treated with respect and compassion. Jason (PA) made we feel comfortable. He gentle and kind. The Dr. (Jose) was equally as impressive. He is knowledgeable and professional. It was nice to be treated so well when I wasn't feeling so well. Thanks to you both.