Reviews for EZ HPS Services LLC
Write a reviewFrom EZ HPS Services LLC
Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Tips
all staff fully vaccinated accepts credit cards
Ratings
Google: 4.2/5
BBB: C
EZ HPS Services LLC
2016 Ulster Ave, Lake Katrine
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During the recent subzero temperatures we had a valve malfunction that led to our losing heat and then water. We put in an anxious call to EZ HVAC Sunday afternoon, figuring that because of the lateness of our call and because of the likelihood that they were already booked and out on other calls, we might be out of luck. However, they did not miss a beat! They had an Emergency Team here within a couple of hours and in another 2 hours, we were up and running. The EZ HVAC personnel are always very professional, regardless of which individuals come to make the repairs. As senior citizens, we especially need to know that vital and timely help is just a phone call away.
I cannot adequately express my gratitude and say enough good things about EZ HPS. We called them yesterday due to an emergency that was (so we thought) caused by a simple full septic tank that needed pumping. It turned out to be a much bigger, terrible complicated, problem than we had realized, and EZ HPS came through for us over and over. It took about 24 hours, in sub freezing temperatures, and at one point it was even snowing while they were out there digging. Through the whole process, they went above and beyond and exceeded expectations.Thank you thank you thank you, you've got customers for life and we'll definitely be recommending you to our local friends and family.
We lost heat on one of the coldest days in January. EZ HPS was the first one to answer the phone & Dale & one of his techs was here within an hour. Turns out our furnace needed to be replaced (which we anticipated). EZ HPS was able to get an entire new unit on a Saturday & had it replaced before the end of the night. Not only were they prompt but Dale & his crew were easy to work with and their prices were very reasonable. If we need an HVAC company in the future we will use them again for sure!