About Coversafe - Automatic Pool Cover Installation, Maintenance, and Repair
CoverSafe, Inc. specializes in the service, installation, and repair of automatic pool covers for all brands. The company is recognized for its knowledgeable and dedicated team, who ensure prompt and professional service. Customers have praised their exceptional service, noting the responsiveness and attentiveness of the customer service team. The staff at CoverSafe are professional and genuinely caring, taking the time to understand specific requirements and offering tailored solutions that exceed expectations. One client highlighted the efficient and thorough work of technicians like Gerad Stapel and Keith Mennel, who replaced their 7-year-old auto cover with great skill. Another satisfied customer shared their positive experience with timely repairs, where the team arrived on time and fixed the issue quickly. CoverSafe's commitment to customer satisfaction and attention to detail have set a new standard for professionalism and reliability in the industry, making it a trusted choice for automatic pool cover services.
Cover Safe’s Service Technicians Pat and Mike, from the Havertown, PA Office, were very thorough with their repair of our small pool cover split. They took the time to explain what was done & to make certain I understood. Both Pat & Mike performed an annual preventative maintenance service earlier this year with the same amount of attention to detail, technical expertise and attention to customer service satisfaction. It is because of this quality of service that I plan to continue with Cover Safe
We’ve been using them for 7 years and have yearly maintenance for our cover. They are prompt and on time. Our tech today, Robert Fannin, was professional and courteous. He did an amazing job cleaning out cover and doing the maintenance needed. Even cleaned our pool pump for us because it was running continuously. Even though that didn’t work, and chances are we just need a new one, he went out of his way to do try to fix it. Thanks Robert! Katie, the coordinator set everything up smoothly for our scheduled maintenance day today. I didn’t have to call and schedule which was great. Once we paid our yearly maintenance fee, she emailed a confirmation of appt day and also communicated with me prior to Robert arriving today, regarding extra requests I had asked for. Thank yall!
The technicians did a great job servicing our cover. The couldn’t have been any nicer I would highly recommend and will be using them again.