About JCPenney
JCPenney Salon in Johnson City, NY, is a part of one of the largest retailers in the nation, offering a wide selection of apparel and home goods. Customers appreciate the helpful and knowledgeable staff, who provide a pleasant shopping experience without hovering over shoppers. The store is still a good place to find various items, making it a great option to avoid crowds. However, there was a concerning incident involving an employee's inappropriate comment that made some customers uncomfortable. Fortunately, management addressed the issue promptly, leading to improved experiences on subsequent visits. Overall, JCPenney Salon aims to combine style, quality, and value while ensuring customer satisfaction through attentive service.
I think the people there was very helpful and knowledgeable. They didn't hover around you thinking you were going to steal anything you actually had time to look over things and see what you want... Without the extra security roaming ?
Not quite the store that it used to be, but you can still find almost anything you need, with the help of great staff. Good place to go to avoid big crowds and impossible to walk through isles and racks.
Paton and Kathy provided excellent customer service. I found a coat in the clearance section without a price tag. They were unsuccessful finding it on the computer so they requested help from Gary. They found something similar and gave me the lower price.