Mar 2025
We had some complications with our taxes due to a lot of life changes last year. I knew we were going to owe this year, but the magic number was unknown. I went to Turbotax like I always do and when it was all said and done I owed $9,000 to Fed and $11,000 to the state. Turbotax didn't address all of my concerns though and the first person I talked too was more interested in showing me how easy my problem was to fix than understanding the problem and actually trying to help me. She didn't speak fluent english and ended up being no help. The 2nd person I talked to a week later was a software specialist and didn't know anything about tax law. He passed me on to someone… read full review
