I am disappointed with my most recent visit to this urgent care facility.
Normally, my experiences here have been positive. The doctors and nurses have generally been prompt, professional, caring, and attentive, which is why I have continued returning to this location over the years. Unfortunately, this visit was very different.
I arrived seeking treatment for an on-the-job injury that occurred while responding to a life-threatening emergency at work, and I was experiencing significant pain. The injury had occurred less than 24 hours earlier, and I did not yet have all of the Workers' Compensation information available.
While the front desk representative did explain… read full review
About Emergency One Urgent Care & Occupational Health
Emergency One Urgent Care is a trusted provider of urgent care and occupational health services in the Hudson Valley, with locations in Kingston, Hyde Park, New Windsor, and Poughkeepsie, New York. For over 25 years, their UCA Accredited Urgent Care Centers have been the go-to source for treating flu, cold, strep throat, stitches, sprains, and strains, as well as occupational health services including DOT physicals. Patients consistently praise the professional and thoughtful staff, highlighting their politeness and consideration during visits. The knowledgeable team takes great care of patients, ensuring they feel comfortable and at ease, even for first-time visitors. With convenient online booking and prompt service, Emergency One Urgent Care stands out as a reliable choice for the community, providing excellent and thorough care, especially during stressful times.
Reviews
My family and recently myself get personal care from all their providers and staff including their receptionist. They remember our names and listen to our needs. Always recommend referring family and friends to Emergency One in all locations.
Waited almost an hour and a half to see someone, despite my pre-registration and on-time arrival for my appointment.
That said, the care was top rate; PA Rene Lacoulette was thorough and quickly diagnosed my acute bronchitis and the proper treatment. So, five stars for the care; zero stars for the wait and lackadaisical, inattentive staff...so, 2.5 stars here. People's time matters!
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Location
4274 Albany Post Road, Hyde Park, NY 12538
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