Cottage Home Care is a well-regarded business that has received positive reviews from its staff and patients. Employees have praised the company's treatment of its staff and patients, as well as its reliable and responsive customer service. The business is known for its efficient billing practices and the availability of a 24/7 helpline, which is not always found at larger agencies. The staff, including dedicated coordinators and helpful team members like Shuvo and Sayed, create a compassionate and supportive environment. The agency also offers excellent training, with the HHA School providing the best staff around for registration and orientation. Overall, working with Cottage Home Care has been described as a rewarding and enjoyable experience, with many emphasizing the prompt, courteous, and caring nature of its team.
I received services from Cottage Home Care for my grandmother and had a very good experience. They helped me complete the entire process of getting the services and guided me step by step. They were always open to talk and easy to reach whenever I had questions.
They truly cared about my grandmother’s needs and always addressed our concerns with clear solutions. I felt supported and comfortable throughout the process, and I would recommend their services.
We had a wonderful experience with Cottage Home Care Services. The caregivers were kind, patient, and treated our family member like their own. It gave us real peace of mind knowing our loved one was in safe hands.
Both mom (Marie E. D) and I. I’ve had a wonderful experience with Cottage Home Care, particularly with their coordinator, Anjalie J, at the Hicksville, NY location. Anjalie is always responsive and proactive in addressing any questions or concerns I have. If she doesn’t have an immediate answer, she makes sure to find it for me. What stands out the most is how much she genuinely cares for both the aides and the patients, which creates a compassionate and supportive environment. Anjalie is easy to talk to and always makes me feel heard. She’s exactly the kind of dedicated staff that any organization would be lucky to have.
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294 West Merrick Road Ste 12, Hicksville, NY 11520
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