About Empire Visionworks 20 Mall
Empire Visionworks 20 Mall is a leading optical retailer that provides a superior customer experience. The store offers a wide selection of high-quality glasses and contact lenses for men, women, and children, including designer and exclusive brands like Ray-Ban. They also offer prescription sunglasses. The professional staff at Empire Visionworks 20 Mall are known for their friendliness and expertise. Customers have had great experiences with the eye exam, contact lens order, and glasses selection process. The eye doctor provided excellent care, and staff members were described as friendly, polite, and professional. Although some customers mentioned that service could be slow, the overall experience was highlighted as efficient, with staff explaining each step during the visit. Empire Visionworks 20 Mall accepts a wide range of vision insurance plans, and customers can also use their FSA for eye exams, prescription glasses, and contact lenses. The store encourages regular eye exams for both adults and children to ensure proper eye care.
I have been to a few Visionworks location and this location seemed responsive, attentive, and committed. I saw the doctor on schedule and was given time to find glasses and didn't wait to long before I was taking care of. The facility was clean and the location was easy to find.
Very friendly staff and doctors, especially Amber! She was extremely helpful when it came time to pick out new glasses. She’s got a fantastic eye for style and gave me a wide range of frames to choose from that were in my price range. Would definitely recommend asking for Amber if you need new glasses!
Everyone there was great. Leanne was perfect. Friendly, kind, knowledgeable. She gave me all of the options I have based on my insurance, a reasonable estimate of what it would cost me before picking out frames and all of the information and paperwork that I may need from her in the future. Everything was clearly explained to me. She even answered questions that I didn't know I had. 5 stars. Really, great experience.