Reviews for Elm Air Conditioning
Write a reviewHours
Monday: 9AM - 4:30PM
Tuesday: 9AM - 4:30PM
Wednesday: 9AM - 4:30PM
Thursday: 9AM - 4:30PM
Friday: 9AM - 4:30PM
Saturday: 9AM - 1:30PM
Sunday: Closed
Tips
accepts credit cards
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177 Buffalo Ave, Freeport
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Elm Air Conditioning is a highly recommended HVAC service provider in the area, known for its quality equipment, professional staff, and exceptional customer service. Customers praise the company's experienced installers, who are attentive to their clients' needs and deliver perfect installations every time. Elm Air Conditioning is known for its competitive pricing, and customers appreciate the company's willingness to find cost-saving solutions, such as servicing existing equipment instead of replacing it. The company has a long-standing reputation, with one customer even returning for a second central AC compressor after 25 years. Overall, Elm Air Conditioning is a reliable and trustworthy choice for all HVAC needs, whether for small renovation projects or custom-built homes. Recent customers have shared positive experiences, highlighting the professionalism and friendliness of the installers. One customer praised Quan and his team for their meticulous work during the installation of a ductless split system, noting their patience in explaining system operation. Another appreciated how Elm Air made the process easy, providing paperwork and instructions to help obtain rebates, and left the property clean, even putting back personal items like hanging photographs. Additionally, a customer with a long history of using Elm for HVAC needs emphasized their impressive, careful, and quiet work team, led by JR, who patiently explained procedures and ensured the work site was spotless. These reviews reflect Elm Air Conditioning’s dedication to quality, attention to detail, and excellent customer service. Recent reviews also highlight the company's excellent service and expertise. A customer highly recommends Elm Air Conditioning, praising Scott O for taking care of a small problem and calling them their go-to company, even giving more than 5 stars. Another customer shared their experience of upgrading and replacing their AC system, noting Scott O's quick response, thorough examination, and helpful suggestions to improve home circulation. They appreciated that Elm replaced their 3-ton outdoor compressor, including moving the electric disconnect box and raising the unit on blocks, even if it increased the price slightly. The installation was smooth, with Nick doing a neat and clean job, and the new Amana system running quieter than the old one, which helps with air circulation and temperature balancing. Customers also mention using Elm Air for ductless mini split installations, praising the team for their smooth, pain-free process, cleanliness, and helpfulness in answering questions. Overall, these reviews show Elm Air Conditioning’s commitment to quality work, attentive service, and customer satisfaction.