About Walmart Vision & Glasses
Walmart Vision & Glasses offers a range of services including eye exams, prescription glasses, and contact lenses, all at affordable prices. The center is praised for its excellent professional service, with doctors who take the time to explain tests and results thoroughly. Customers appreciate the variety of advanced machines used for eye testing and the helpful, polite staff who assist with selecting glasses and checking out. Many have found it easy to schedule appointments, often receiving quick service when needed. The friendly staff ensures that every visit is comfortable, and they are attentive to individual needs, even remembering past patients. Additionally, Walmart Vision Center helps customers discover benefits from their insurance plans that they may not have known about before. This commitment to patient care and value makes Walmart Vision & Glasses a recommended choice for vision needs.
If I were you and reading this right now, I wouldn’t even think of going anywhere else for your vision care and needs. The staff has bright smiles as they greet you and offer to provide service as soon as you walk in. Terrence, Zerqa and the first gentleman who set up my appointment were each so very personable and helpful. Dr. Jallim was A-mazing! So professional and efficient. Knowledgeable and kind as she moved through the steps of a thorough exam. While some doctors are totally emotionless, Dr. Jallim was just as happy as I was that I found the contact lenses I loved. I was initially given an exam appointment a month away, yet because I asked to be put on their...read full review
I would like to detail the highs and lows of my experience here. Keith and Terrance could not have been more professional, helpful, understanding and patient. 5 stars for their service when I came in for eye exam and glasses purchase. These guys are very good in customer care!
John on the other hand, needs significant customer service training. He processed my refund efficiently and competently. However, he never looked up to say hello, acknowledge that I was there or behave like he was interacting with a human.
Wal-Mart, you can do better than this.
And when I inquired about the refund seeming less than what I paid, he gave me the information...read full review
Stopped in yesterday to get some info on new glasses and associate Terrance was very helpful in answering my questions I told him I'd be up to see him soon to get some new glasses after my vision test