About Ross Electric
Ross Electric is a highly regarded electrical service provider known for its excellent customer service and expertise. Customers appreciate the kind and helpful technicians, who are responsive and knowledgeable about their work. They schedule the jobs in a timely matter and show up on time, getting all the work done and cleaning up after themselves. The service manager is very diligent and patient in resolving concerns or issues. Technicians are thorough and professional. Many clients express gratitude for the thorough and reliable service, noting that they have found a company they can trust. With factory-trained technicians and a commitment to customer satisfaction, Ross Electric stands out as a go-to choice for electrical needs in the area. Emergency assistance is available seven days a week, ensuring that help is always just a call away. Customers have praised the skilled electricians, such as Sean Boyle and Michael Burkey, for their outstanding work, professionalism, and great customer service. They are described as true professionals and genuinely great people to work with, providing a positive experience for clients. Customers feel confident in the expertise and reliability of Ross Electric's team.
Ross installed my emergency stand-by generator several years ago and have been providing annual service on it since. They do full service, replace worn parts, after advising me of what was needed. I have no concerns of being without power if something happens to NYSEG's lines. The area I live in has NYSEG lines running thru heavily wooded areas, resulting in frequent power outages. My generator has never failed to kick in and provide power until NYSEG power was restored.
Thank you to Ross Electric for their semi-annual service.
great company and very knowledge people and very friendly definetely reccomend them for any electric work to be done