Empire Visionworks

Empire Visionworks is a well-known optical retailer with a reputation for high-quality products and excellent customer service. They offer a wide selection of glasses, contact lenses, and prescription sunglasses for individuals of all ages, with a focus on designer and exclusive brands such as Ray-Ban. The store is known for its clean and uncluttered facility, as well as its knowledgeable and patient staff. Customers have praised the company for its professionalism, from the initial phone call to schedule an appointment to the final fitting of glasses. The optometrists are reported to be informative and helpful, taking the time to explain exam results and address any concerns. However, some customers have noted issues with the appointment scheduling process. One customer in particular had difficulty scheduling an in-person appointment and was not given the option for a telemedicine exam. Despite this, the company's commitment to providing a superior customer experience is evident in the positive feedback received from the majority of customers. Empire Visionworks accepts thousands of vision insurance plans and encourages customers to schedule annual eye exams for themselves and their children. They also accept FSA funds for eye exams, glasses, and contact lenses.