Genesis Fuel Oil is a highly reliable and customer-focused company that has consistently provided excellent service to its clients. Customers praise the company's courteous and dependable team, who go above and beyond to ensure timely and seamless oil deliveries, even during urgent situations. Genesis Fuel Oil's pricing is also reported to be fair and competitive, making it a popular choice for homeowners. The company's commitment to customer satisfaction is evident in the positive reviews, with many customers expressing gratitude for the personalized support and guidance they have received from the Genesis Fuel Oil team.
I have been a customer of Genesis Oil Company for many years and have usually let things go, including what I have often felt was an unnecessary attitude from one receptionist. Unfortunately, my experience yesterday and today reached the point where I felt I needed to leave a review.
To be clear, the delivery service has always been great, and the male receptionist who answers the phone in the evening has always been professional and helpful. However, my experience with this particular receptionist was completely different.
Yesterday morning, I left a voicemail requesting a delivery of 100 gallons of oil and clearly stated that I had moved and that my new address was… read full review
We ran out of oil. I called 5 companies. 3 companies stated we can’t do same day. 1 company stated we can do same day for an additional $125.00. This company Genesis came through for us. It was unbelievable how courteous, and dependable this company is. If I could give more than 5 stars I would give 10. Thank you for standing out!!!!
I love Genesis! They have been my go to since 2020. I bought my house right before the big C and had no idea about oil. My oil ran out and the owner of Genesis walked me through how to get my heat up and running again since they were not allowed to go into homes at that time. I was and will forever be grateful. Their customer service is top tier and many times, I get same day delivery. Thank you Genesis! Happy Holidays!
Monday 6AM - 11PM
Tuesday 6AM - 11PM
Wednesday 6AM - 11PM
Thursday 6AM - 11PM
Friday 6AM - 11PM
Saturday 6AM - 11PM
Sunday 6AM - 11PM
152 Toledo Street Ste a, Farmingdale, NY 11735
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