About Westchester Fireplace
Westchester Fireplace provides excellent customer service from start to finish. Their knowledgeable staff, including Victor, ensures a smooth experience from purchase to installation. The team is helpful and professional, making sure customers find the right fireplace, whether gas or electric. Many customers appreciate the variety in the showroom, especially the realistic glowing logs of the Dimplex Ultra, which look even better in person. The staff's expertise and courteous approach make it easy for customers to see the quality of the products. The team is also quick to address warranty issues, offering helpful solutions that give customers confidence in their purchase. Installation services are efficient and careful, with the team ensuring a seamless process inside the house. Customers often mention they will return for future products and services, citing the company's professionalism and the ease of working with Victor and others.
Would highly recommend Westchester Fireplace - I purchased a gas fireplace and had a great experience with the entire process.
Had originally called Westchester Fireplace & BBQ to clean/service my grill. Tech came and was very knowledgeable, kind and professional. I actually ended up purchasing a new grill because mine needed some repair and that would have cost close to what a new one costs. Whole process was smooth and enjoyable. 10/10 👍🏻👍🏻
very happy with how my fireplace came out. Victor was very professional and very helping with me on the phone. definitely will be coming back in the future and i highly recommend