If you’d like to go to a team of people who will prove to be the most unhelpful and unprofessional please feel free to go. If you’d like to be assisted in any way shape or form for your health needs please don’t waste your time coming here. Every single staff member at the front desk is the most unhelpful person I’ve ever met in my entire life. I’m not sure how they are still in business when their staff is so unhelpful. Pharmacies, insurance and even google says the doctor or doctor office has to complete your prior authorization, what does this office say? Oh we don’t do that. Once they realize they are supposed to do it, and you tell them here... read full review
September 2024
I would not recommend Cross county medical care. At least not the location on Meacham Avenue. I was looking for an African American pcp close to home and stumbled upon Dr Belotte, so I scheduled an appointment. I was scheduled for 11:00, got there at 11:06. The waiting room was empty,yet I was called at 11:38. At 12:00 I checked with the front desk who sent me a Dr. Other than Dr.Belotte. It was a woman of Indian descent. I thought she was just there to get the history as I was a new patient. This doctor was rude, ignorant and disrespectful. After learning I had 3 children she asked if I was using contraceptives. Then, asked oh you have a husband, right? When I said yes,... read full review
April 2023
MD Marie Belotte is unprofessional and needs bedside manners training asap. Her staff and her delayed a MRI for a right knee injury for over two weeks because she refused to speak with insurance regarding pre approval. As a provider speaking with insurance is a necessary part of your job and refusing to do so delays your patient care and recovery. Disgusting customer service experience would not go there if my life depended on it.
If you’d like to go to a team of people who will prove to be the most unhelpful and unprofessional please feel free to go. If you’d like to be assisted in any way shape or form for your health needs please don’t waste your time coming here. Every single staff member at the front desk is the most unhelpful person I’ve ever met in my entire life. I’m
not sure how they are still in business when their staff is so unhelpful. Pharmacies, insurance and even google says the doctor or doctor office has to complete your prior authorization, what does this office say? Oh we don’t do that. Once they realize they are supposed to do it, and you tell them here... read full review
I would not recommend Cross county medical care. At least not the location on Meacham Avenue. I was looking for an African American pcp close to home and stumbled upon Dr Belotte, so I scheduled an appointment. I was scheduled for 11:00, got there at 11:06. The waiting room was empty,yet I was called at 11:38. At 12:00 I checked with the front desk who sent me a Dr. Other than Dr.Belotte. It was a woman of Indian descent. I thought she was just there to get the history as I was a new patient. This doctor was rude, ignorant and disrespectful. After learning I had 3 children she asked if I was using contraceptives. Then, asked oh you have a husband, right? When I said yes,... read full review
MD Marie Belotte is unprofessional and needs bedside manners training asap. Her staff and her delayed a MRI for a right knee injury for over two weeks because she refused to speak with insurance regarding pre approval. As a provider speaking with insurance is a necessary part of your job and refusing to do so delays your patient care and recovery. Disgusting customer service experience would not go there if my life depended on it.