Direct Drainage Inc. is a highly recommended local company that provides exceptional plumbing services. Customers praise the friendly and knowledgeable technicians, who are prompt, courteous, and patient in resolving clogged pipes and drainage issues. The company is known for its superior follow-up, providing updates and a personalized service experience that leaves customers satisfied and eager to recommend Direct Drainage to others.
Direct Drainage came to my house and put in an entire cesspool system. They were very professional, very informative (kept me aware of what they were doing), and courteous. I would highly recommend this company to anyone with any waste management issues.
Jan 2024
5.0★★★★★
HIGHLY recommend and a MAJOR thank you to Direct Drainage!! DO NOT call anyone else, you won't regret it. I wanted to support local and I'm so glad I called them! They were prompt and courteous on picking up my urgent phone call for a clogged drain at my job. Extremely patient with my lack of knowledge with the system my job currently has and provided answers to all my questions! I called around 9:30am, and the issue was resolved by 11:30am. They are superior in their follow up, and provided text messages for updates on the scheduled time, arrival of the technician (with a photo!), and a follow up on service which ANY consumer these days can appreciate. The technician… read full review
Aug 2021
5.0★★★★★
Joe F, Shaun M and the crew provided excellent service while dealing with my full cesspool, and locating the main and overflow pools in my backyard, so they could be serviced. The folks in the office also did a great job of keeping me informed and calling when the technicians were on their way. I highly recommend Direct Drainage for any cesspool or drain issues.