This is what customer service, product quality and pride, and exemplary business practices used to be and should be everywhere. This company has restored my confidence that those values still exist and are strong as iron, at least at Bay Gardens. It would take up pages to describe the lengths to which they went just to do right by me. 10 out of 5 stars wouldn't do them justice, I'm telling you the story would blow you away. They, especially Mary, have earned my loyalty. I only wish they were local to me!!!
About Walpole Outdoors - at Bay Gardens East Moriches
Walpole Outdoors at Bay Gardens is a highly regarded business known for its quality outdoor structures and exceptional customer service. They specialize in durable products made from cellular PVC that resembles natural wood but requires minimal maintenance, ensuring long-lasting beauty without the need for repainting or repairs. Customers appreciate the use of decay-resistant northern white cedar for those who prefer a classic wood option.
With over 20 years of experience, one customer shared their positive experience after replacing a termite-infested wooden fence with a synthetic Walpole fence, emphasizing the ease of maintenance and the company's commitment to service, including complimentary repairs. Another customer praised the outstanding customer service, highlighting the lengths the team went to ensure satisfaction.
Walpole also offers a variety of outdoor solutions, including fences, gates, pergolas, and custom projects, along with free design consultations. Recently, a customer expressed delight in their new rhododendrons, noting the friendliness of the planting crew and their willingness to assist with additional landscaping needs. Overall, Walpole Outdoors at Bay Gardens stands out for its quality products and dedication to customer care, earning the loyalty of its clients.
Reviews
Just had 7 rhododendron planted in front of my house. I wanted a wall of evergreens that flower in the spring. I’m hoping they do well. The crew who planted them were so nice. They moved & replanted my seagrass to the side of my house for me. I wish they offered soaker hose installations, but I wound up doing that myself and it was ok. Going to have my husband get mulch for the beds. I love it. 😊
Customer service is impeccable. We only shop at bay gardens for our lawn care.. highly recommend this staff is so knowledgeable and friendly. my family will be back for all of your children's events as well. thank you again
Photos
Hours
Monday 8:30AM - 2:30PM
Tuesday 8:30AM - 2:30PM
Wednesday 8:30AM - 2:30PM
Thursday 8:30AM - 2:30PM
Friday 8:30AM - 2:30PM
Saturday 8:30AM - 2:30PM
Sunday Closed
Good to know
- wheelchair accessible
- accepts credit cards
- bike parking
Location
80 Montauk Hwy, East Moriches, NY 11940
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