I have used Halcon Gates in the past. Their service was so so. Recently, the metal on my gate, separated and needed to be repaired. I reached out to Halcon Gates four times in three days and they didn’t return the call. When I finally reached the owner, he was so rude. Said he was so busy and called someone else. I would never use him again and if you want prompt Service, he’s the wrong company.
After installing a gate for 20,000$ paid in full the gate stopped working and they never came back to fix it very disappointed. I had to find another contractor that was prepared to work on a gate installed by another company and it wasn’t easy. Don’t use them.I would like to reply to your answer: In 2021 you should have fixed the repair for free as according to the manufacture BFT you had installed the cable to the hydraulic wrongly causing the cable to break.You saw the email from BFT and you allowed your Ego take precedence over your professional conduct. shame on you!Service: Automatic gate installation & repairs
216 Springs Fireplace Road Suite 1, East Hampton, NY 11937
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