I ran there on lunch to pick up some fish for my office fish tank. There seemed to only be one employee. I asked him for help and he said he'd have to call someone. The call went out and I waited 15 minutes and asked the same employee again. He made a second overhead page for help. I waited 5 more minutes and gave up and left. Not a great experience.
March 2022
Great place to stop for some awesome BBQ.
November 2020
Petco on Erie Blvd. in Dewitt NY has provided me with more dramatic experiences than any business I have ever reviewed. In summary: While they are superficially friendly and pleasant to work with most of the time, when things go wrong their customer service is very lacking. My initial experience with Petco was good; We bought a parrot (Green cheek conure, the one you see in one of my my profile pics) at this store The lady in charge of the small pets area at that time (Peggy) was very knowledgeable, polite and helpful; we initially spoke with her first, then went home to think about it and returned to buy the parrot. We returned the next day (Sunday), Peggy wasn't... read full review
I ran there on lunch to pick up some fish for my office fish tank. There seemed to only be one employee. I asked him for help and he said he'd have to call someone. The call went out and I waited 15 minutes and asked the same employee again. He made a second overhead page for help. I waited 5 more minutes and gave up and left. Not a great experience.
Great place to stop for some awesome BBQ.
Petco on Erie Blvd. in Dewitt NY has provided me with more dramatic experiences than any business I have ever reviewed. In summary: While they are superficially friendly and pleasant to work with most of the time, when things go wrong their customer service is very lacking. My initial experience with Petco was good; We bought a parrot (Green cheek conure, the one you see in one of my my profile pics) at this store The lady in charge of the small pets area at that time (Peggy) was very knowledgeable, polite and helpful; we initially spoke with her first, then went home to think about it and returned to buy the parrot. We returned the next day (Sunday), Peggy wasn't... read full review