About Randolph Well & Pump Co. Inc.
Reviews for Randolph Well & Pump Co. Inc.
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: ClosedSunday: Closed
Randolph Well & Pump Co. Inc. is a highly regarded family-owned business known for its exceptional customer service and expertise in well-related services. Customers appreciate their willingness to help, often providing guidance over the phone without charge. Many have experienced prompt and professional service, especially during urgent situations like well pump failures. The technicians are recognized for their efficiency in installing new wells and pumps, often completing jobs in a fraction of the time expected. Clients have praised the reasonable pricing compared to other companies, making Randolph Well & Pump a trusted choice for anyone needing well installation or maintenance. Overall, the company has built a solid reputation for reliability and quality in the community.
Randolph Well saved us $1000s!
With the low temps of January 2026, I called because we lost water in our farm house. Not knowing if it was a frozen pipe, or a bad well pump, the on call service asked the right questions and helped us troubleshoot the issue. After they explained how to thaw out the pipe best, we were able to fix it all.
Randolph originally put the well in, in 2011, had records from 2013 of the same situation, and was quick to call back with the information and solution. 10/10 recommend their great customer service!
Mike and Micron are gentlemen, they are very courteous and efficient at their work. They restored water pressure to our well system after Mike analyzing the problem as occluded copper pipe going into our chlorinator system. Mike replaced the worst pipes and cleaned the rest while Micron replaced the pressure tank and all the fixtures (pressure gauge, electrical
connections, release valves, etc.) that was over 25 years old. We now have excellent water pressure again! Thank you Randolph Well and Pump for excellent service at reasonable cost!
This company put a well on my property 13 years ago, before I owned it, I've never paid them $1. I called with a question today and they took the time to walk me through multiple recommendations to fix my issue without using their technicians or charging me a thing, and were extremely helpful. This is above and beyond customer service, I cannot understate my appreciation. Thank you.Service: Pump installation