Reviews for CNY Towing & Recovery
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Tips
accepts credit cards
Ratings
Google: 3.7/5
CNY Towing & Recovery
1840 NY-13, Cortland
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The service was quick. The only issue I had was I asked the man on the phone if I could pay by credit card over the phone. He said that was fine and to give it to the driver when he calls to say car is delivered. But then, when the car was dropped off, the driver insisted I go in person with my card and I couldn't call it in. I had to get an uber to pay bill then an uber back. From ithaca to cortland and back. Was not happy about being told one thing and expected to do another. If I had a car I could drive, I wouldn't need a tow truck.....?♀️
I had previously called another local company and was all set for towing in 3 days. I had an 8am garage appointment 1 hour away. I called day of towing to confirm again. I was assured by previous company I was set and they'd be towing my vehicle. They were suppose to pick my vehicle up the day before the appointment. 739am day of appointment they show up. Ah nope, told them go back home. Called Craig at CnY towing and he was at my house within 35 mins. Thank you Craig for your prompt attention. I appreciate everything you did, a couple stories on the way, and making this so much easier than the other company. Solid guy and did right by me. I'll be calling you for anything...read full review