So yesterday, December 18th, I had dropped off 2 pairs of ugg shoes to be sent out for cleaning and I ended up needing one pair back. I called them and told them that I would need to pick up the pair the next day(today the 19th) and the lady i spoke with, I believe Helen was SO KIND and said no problem. There ended up being a miscommunication with the driver that picks up the uggs and he ended up taking both pairs. So I went to pick them up and they weren't there! I was so scared and upset but let me tell you this !!! And I have never ever ever had such A GREAT OUTCOME LIKE THIS! One of the workers I spoke to ( after giving him an attitude that I am so embarrassed... read full review
August 2023
I urgently need a shirt pressed. Not just any shirt but the shirt I was wearing. An odd request I thought but the woman at the counter was so accommodating and had me wait in the dressing room while they rushed the request !
So yesterday, December 18th, I had dropped off 2 pairs of ugg shoes to be sent out for cleaning and I ended up needing one pair back. I called them and told them that I would need to pick up the pair the next day(today the 19th) and the lady i spoke with, I believe Helen was SO KIND and said no problem. There ended up being a miscommunication with the driver that picks up the uggs and he ended up taking both pairs. So I went to pick them up and they weren't there! I was so scared and upset but let me tell you this !!! And I have never ever ever had such A GREAT OUTCOME LIKE THIS! One of the workers I spoke to ( after giving him an attitude that I am so embarrassed... read full review
I urgently need a shirt pressed. Not just any shirt but the shirt I was wearing. An odd request I thought but the woman at the counter was so accommodating and had me wait in the dressing room while they rushed the request !