My family has been with Downey for 3 years now. The experience has been amazing, and I especially love their billing process when deliveries are made and work is being done (workers don't collect money; instead a card on file is billed). We had an unscrupulous company come in for an emergency issue with hot water; it took them 3 weeks to fix. After the repair, heating issues persisted and it was Downey's HVAC specialist (his name is Royal) who came in and diagnosed the issue as air introduced to the system. He cleared it out and heating was working as it should in minutes. 5 stars!
December 2024
I had a service call where my boiler had issues. They had a technician come to my house within the hour, diagnosed the problem and fixed it. No BS, quick and efficient. Technician name was Royal and he was great. I just moved to the area and will be using Downey going forward.
October 2024
I just switched over to Downey and the experience has been great. It was easy calling to schedule everything. David arrived first thing in the morning, did the tank swap out and came back within the hour to top off the tank. David was extremely nice, took the time to explain everything to me, and was extremely efficient. Would highly recommend.
My family has been with Downey for 3 years now. The experience has been amazing, and I especially love their billing process when deliveries are made and work is being done (workers don't collect money; instead a card on file is billed). We had an unscrupulous company come in for an emergency issue with hot water; it took them 3 weeks to fix. After the repair, heating issues persisted and it was Downey's HVAC specialist (his name is Royal) who came in and diagnosed the issue as air introduced to the system. He cleared it out and heating was working as it should in minutes. 5 stars!
I had a service call where my boiler had issues. They had a technician come to my house within the hour, diagnosed the problem and fixed it. No BS, quick and efficient. Technician name was Royal and he was great. I just moved to the area and will be using Downey going forward.
I just switched over to Downey and the experience has been great. It was easy calling to schedule everything. David arrived first thing in the morning, did the tank swap out and came back within the hour to top off the tank. David was extremely nice, took the time to explain everything to me, and was extremely efficient. Would highly recommend.