True Care Veterinary Hospital is a business that provides veterinary services. Some clients have expressed satisfaction with the care their pets received, particularly mentioning Dr. Ross's thoroughness and attentiveness. They appreciate the hospital's willingness to help, even when busy.
However, some clients have raised concerns about the professionalism of the owner's communication, citing instances of unprofessional language and responses on social media. These clients felt that the owner's tone lacked compassion and respect. Despite these concerns, some clients who utilized the hospital for a specific procedure, like neutering, reported positive outcomes for their pets.
We have had wonderful experiences with Dr. Ross. He has given us good news and been with us with our challenging times. He has been always been honest and supportive. He has made himself accessible when needed. I cannot say enough positive things about our experiences.
I was visiting from AZ and my mini-woodle had terrible itching with scabs and an ulcer on the ear flap. When I called and left a message, the office called me immediately and got her in a few hours later. Dr Ross explained everything he found and thank goodness it was just allergies. He suggested solutions for her itching and put a long lasting med on her ear ulcer. Everyone at this office was very kind and professional. I would and will go back if she still has problems. Thank you!
We’ve taken our cats to True Care Veterinary for years now. Dr. Ross has been always attentive and forthcoming with treatment options. Dr. Hill has been always approachable. We appreciate their support for our cats.
10100 Main Street, Clarence, NY 14031
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