On my way to work on a Sunday, the sidearm of my glasses broke off. My attempts at repair were not sufficient and I was in trouble. Not being sure if the vision center of the closest Walmart was even open I called. They were open and I explained by situation. The woman who took my call checked with the store where I had actually purchased the glasses, confirmed stock status and pricing. When I arrived 10 minutes later she had everything ready for the switch and I was back at work, able to see clearly in about 25 minutes. Great service all around.
On my way to work on a Sunday, the sidearm of my glasses broke off. My attempts at repair were not sufficient and I was in trouble. Not being sure if the vision center of the closest Walmart was even open I called. They were open and I explained by situation. The woman who took my call checked with the store where I had actually purchased the glasses, confirmed stock status and pricing. When I arrived 10 minutes later she had everything ready for the switch and I was back at work, able to see clearly in about 25 minutes. Great service all around.