Overall they did a good job. However Mike is very unprofessional, rude and doesn’t do a good job explaining things. He was disrespectful to both the guy doing the excavation and the electrician both of them said they will never do business with them again. They had to ask to be paid. When asked where to dig he said wherever you want you can do it on the roof if you want very disrespectful and will never recommend or use them again.
Mar 2021
I had a combi boiler installed by this company January 2019. I had a service call one year later from a solder joint that the company had said was the condensate pump. It was a misdiagnosis. I called another company to fix the same leak as well as repair another leak that had developed from the exhaust piping. It was brought to my attention several code violations and installation errors as well as parts such as my expansion tank that were never changed during the boiler install. Parts which are typically always replaced on every new boiler installation. They also found the intake piping was not glued together. Poor installation. I paid $7999 for this system.Service: Heating...read full review
Mar 2020
One of the best companies we had work with, we asked for an estimate to replace our oil furnace with gas furnace. the representative arrived on time he review our house ask few question and explain in detail about our option, quality wise and prices we went eventually with his recommendation after we compared with 5 other from the biggest companies in great Rochester area. We were extremely happy with the professional neat work, with the human relationship and responsive. we called back to install Tankless water heater and received so extremely positive experience with contractors and companies. We usually don't write a review unless its very bad or exceptional great,...read full review
Overall they did a good job. However Mike is very unprofessional, rude and doesn’t do a good job explaining things. He was disrespectful to both the guy doing the excavation and the electrician both of them said they will never do business with them again. They had to ask to be paid. When asked where to dig he said wherever you want you can do it on the roof if you want very disrespectful and will never recommend or use them again.
I had a combi boiler installed by this company January 2019. I had a service call one year later from a solder joint that the company had said was the condensate pump. It was a misdiagnosis. I called another company to fix the same leak as well as repair another leak that had developed from the exhaust piping. It was brought to my attention several code violations and installation errors as well as parts such as my expansion tank that were never changed during the boiler install. Parts which are typically always replaced on every new boiler installation. They also found the intake piping was not glued together. Poor installation. I paid $7999 for this system.Service: Heating...read full review
One of the best companies we had work with, we asked for an estimate to replace our oil furnace with gas furnace. the representative arrived on time he review our house ask few question and explain in detail about our option, quality wise and prices we went eventually with his recommendation after we compared with 5 other from the biggest companies in great Rochester area. We were extremely happy with the professional neat work, with the human relationship and responsive. we called back to install Tankless water heater and received so extremely positive experience with contractors and companies. We usually don't write a review unless its very bad or exceptional great,...read full review