Big City Plumbing Heating Inc

Mar 2024

I reached out to Big City Plumbing for an urgent repair on my Navien Combi unit, which had stopped supplying heat. To my relief, they were able to send over a plumber without any delay. Benny arrived and wasted no time in getting to the root of the problem. He was not only swift in diagnosing the issue but also took the time to explain everything in a way that was easy to understand.I'm truly grateful for Benny's expertise and the prompt, courteous service provided by Big City Plumbing.

Feb 2024

BIG CITY IS THE BEST. My building has been dealing with gas & heating issues for LITERAL years. When we finally sorted one step of the process, we learned about tons of issues across a number of boilers in the building. Big City came out and provided a clear diagnostic and estimate for each of the affected units. I was nervous about this being able to be fixed because of all the issues we'd been having but they were so kind and reassuring the whole way, which really made me feel like a solve was possible. And sure enough they did it! And my unit (and others in the building) are back up and running. They were so diligent and helpful getting everything restored, and were...read full review

Jan 2024

If you have a complicated yet phenomenal system like a Navien, this is the company to choose. Mike the owner is a kind and very understanding person. Everything is super transparent, very fair pricing, and to top it off very competent in what they do. Have issues in Manhattan? It's no problem because Mike will accommodate you as well. 5 stars all way, thank you again Mike!