About Veterinary Emergency Group
Veterinary Emergency Group (VEG) is a reliable 24/7 emergency vet clinic in Carle Place, NY that cares for dogs, cats, and exotic pets, even on holidays. Customers praise the staff's genuine care and thoughtfulness, with short wait times and thorough explanations of procedures. Reviewers feel their pets are in good hands at VEG, whether it's an overnight stay or an urgent situation. The knowledgeable team goes above and beyond to ensure anxious pets are calm and receive the right care. The clinic offers a welcoming environment, with amenities like a complimentary coffee bar with snacks for owners waiting. Many clients appreciate the staff's patience and kindness, especially during difficult moments such as euthanasia, where they provide additional keepsakes like pawprints and fur clippings to help families remember their pets. Customers also value clear communication about costs and treatment options, making them feel comfortable and cared for. Overall, VEG is the emergency vet that customers can trust to be there for their animals when they need it most.
VEG ER Dr Fiore is an incredible , caring , empathetic, kind, professional veterinarian. She is in a class all by herself. I only wish she did private veterinary work. Her empathy and compassion is unmatched Sydney is the sweetest, kindest, most wonderful soul that I have ever met and it was during one of the most difficult times of my life Our beautiful sweet dog Lucky had to be put to sleep and it was one of the most difficult decisions we ever had to make My fur baby was suffering He was in so much pain. He couldn’t walk. He wouldn’t eat or drink. VEG put us in a private room. They gave us all the time we needed. Sydney took care of us as if we were her own family. I requested Dr Fiore as she had helped save my dog Porsche a few weeks prior. She said it would be her honor. She examined him and explained the situation. She explained the steps before and during it. We were all crying and Dr Fiore and Sydney were so comforting to us. The experience was as good as it could be considering the situation. After it was over Sydney asked us to tell her about Lucky. She made paw prints and nose prints and again asked us if we needed more time. She was an angel. I just want everyone to know the humanity and kindness that VEG Carle Place on Glen Cove Road showed my sweet Lucky and my family. We couldn’t have found a more compassionate group of people to help us through one of our most difficult moments. Thank you Dr Fiore, Sydney and the entire staff of VEG ER Carle place. Sydney you have the most difficult job and you handle it with such humanity, kindness, and such innate caring. Thank you from the bottom of our hearts. You are an incredible human being.
I just went through the most stressful three days in my life. My little fur baby (Gizmo) had to have surgery. he had a blockage in his intestines, and I originally went to another emergency vet in Farmingdale, which I was not happy with them at all!!! . I was very upset and trying to make a decision and they had no compassion at all so I took him out of that location and went to VEG in Carle Place . From the moment I walked through the door and sat down. I knew I made the right decision. This is a 24 hour care facility, and the staff is just amazing.!!!! You can stay with your pet for 24 hours they don’t make you leave. They accommodate you in every way they can. They offer you coffee, snacks, blankets and also hugs!! I cannot believe how well they treat their customers and they are amazing with every pet that walks through the door. so fast forward my dog unfortunately had to have a surgery and I was emotionally a wreck. The staff just keeps coming over to you asking if you’re OK and they keep you updated with the process. What I also like is you are right in with all of the action going on you sit with your pet until they go in with surgery and there’s even windows so it’s not like they’re hiding in the back with your pet. You can either stay with your pet or if you have to leave you can call them as much as you want and they give you updates. This place is just amazing!!! And it’s not one doctor there they have a full full staff !. I felt so comfortable having my dog have his surgery here. I can’t thank them all enough! Highly recommend VEG!!!!❤️
Absolutely love this ER hospital!