Schweiger Dermatology Group – Canandaigua

Feb 2026

I rarely leave reviews, but our repeated experiences here warrant one for the 310 Madison Ave Morristown office location. I know others may have had good experiences here, and I’m genuinely glad if that has been the case. Unfortunately, our family’s experience has been very different. We will not be back. 1. During my son’s appointment, the physician stood in the doorway for roughly two minutes, did a quick look-over, made no eye contact, and offered minimal engagement. It was an extremely poor doctor–patient interaction. 2. That same doctor later resigned. When my son needed a prescription refill only three months later, we were told he had to come back and establish care with a brand-new provider even though he was away at college. This turned into multiple back-and-forth calls until I escalated the issue and someone finally helped. 3. On 1/28 my daughter had a scheduled appointment, and due to my work call running over we arrived 16 minutes late. We were told to wait while the receptionist checked with the provider. After waiting 15–20 minutes, we were told the provider refused to see us. The interaction was passive-aggressive, dismissive, and no attempt was made to reschedule or assist in any way. Policies are one thing, but courtesy, communication, and basic patient support were completely lacking. Very poor office management overall.