About Potter Heating Cooling & Plumbing
Potter Heating, Cooling & Plumbing is a veteran-owned company that specializes in the installation, repair, and maintenance of various heating and cooling systems. Their experienced technicians are known for their professionalism, attention to detail, and friendly attitude, often working in cramped spaces and remaining upbeat even during long hours. The company services all brands of HVAC equipment and offers flexible financing options. Customers appreciate the company's quick response during emergencies and the willingness of staff to return and fix issues without extra charges. The Potter team are described as fantastic, with technicians Shawm and Cazim providing flawless ductwork and taking the time to ensure every aspect of their work was perfect. The company is highly recommended for their exceptional work, and customers are grateful for the professional and friendly service provided by the sales staff and technicians.
We are longtime Potter customers and have always received excellent service. Our most recent appointment a couple days before Thanksgiving was no exception. Dunstan was sent out to inspect our ailing furnace, and he was friendly, knowledgeable, and gave us all of our repair options. We also had an appointment today with Lloyd, who was very friendly and knowledgeable, and he provided a wealth of information about furnace replacement in case we decided to go that route. The office staff also is fantastic every time we call with questions or to set up service appointments. We are always very happy with Potter's work and customer service. We highly recommend them!
We had a plumbing issue that required us to turn our water off and needed help getting a repair completed on a Sunday in order to turn the water back on. Cody came out and provided plumbing service and was exceptional. He was friendly, knowledgeable, and had great customer service. Highly recommend.
Calls were returned promptly, and work was done beautifully. Great job!!!