R M Pena Inc

R.M. Pena Inc, established in 1992, has been serving its customers with dedication and professionalism for many years. The company has grown into a unique showroom where customers can see and experience their products firsthand. The team at R.M. Pena Inc is known for their excellent work ethic, with customers praising their friendliness and professionalism. Chris and his team are top notch. They installed a personal ThermaTru entrance door and a custom 9x8 french door, knocking it out of the park. Customers have reported positive experiences with services like window installation, replacement, and door installation. The business has experience in various services, including door installation, upkeep, and replacement, as well as window installation and replacement. RM Pena did an incredible job with window installation. Everything was smooth, quick, and the outcome is superb quality and looks great. They were very professional, wore shoe covers when in the house to not track anything inside, and kept us updated throughout the entire process. One customer mentioned that their 72-year-old house looked much younger after getting new gutters and siding. They also replaced and installed windows and a back door in 2017. Their team did a great job. An installer dropped a hammer in the bathroom and broke a floor tile, but they immediately sent out a contractor to replace the damaged tile. A few years later, their storm door glass shattered. They reached out to the manufacturer and arranged for the glass to be replaced under warranty. Just this past week, a screen window that a cat had ripped was brought in. Even though it was their fault, their policy is to replace the screen for free regardless. The women in the office apologized profusely, but the customer wasn’t upset since they were happy that they weren’t being charged. One of the ladies mentioned she was heading the customer's way later that evening and offered to drop off the finished screen, which she did. This level of service has been consistent throughout the years. Overall, R.M. Pena Inc is a reputable business that values its customers and strives to provide them with the best service possible.