About Optum Urgent Care - Carmel
Optum Urgent Care in Carmel has been providing medical care for patients for many years. Patients appreciate the individual excellence of the reception, nursing, and doctor staff. The facility is part of a larger network of providers, giving doctors access to the latest medical information and technology. This allows them to spend more time with patients and provide better care. Despite the high volume of patients that come through the doors every day, the staff works hard to ensure each person receives care. A patient who recently visited for a swollen knee had a positive experience, from signing in with the reception staff to seeing the doctor. The doctor provided helpful advice and suggested a Lyme test for further precaution. Overall, Optum Urgent Care in Carmel is a place where patients can receive quality medical care from dedicated staff members.
I've been to this urgent care twice now and both times were very pleasant. The staff is so friendly, especially with children, and they're all very kind and caring. They're efficient and got us what we needed.
These urgent care offices seem to think Covid, the Flu, and Strep are the only 3 illnesses that exist. If you don’t test positive on one of their rapid tests (famous for false negatives), then you’re not sick enough for them to care. To any illness not listed above, the cure is to “ drink fluids “. These places really gotta start staffing people that care. Maybe it’s not the staff as much as it’s Optum’s policy’s. A lot of doctors are running from Optum at the moment.
I visited Optum Care yesterday and I was really impressed. The nurses and doctors were very good, very kind, and helpful. Even though there were a lot of people waiting, they still took care of everyone with attention. This place deserves a higher rating