Mobile Phone Repair near Binghamton

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“Highly recommend! The four P's...Prompt, polite, professional, and perfect! My Samsung Galaxy S21 was diagnosed and repaired within 24 hours of leaving it with them. Repair options were explained and the final cost was extremely reasonable. Very satisfied!“

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“Edit rating from 1 star to 4. Nate @ Vestal NY Geek Squad deserves 5 stars++ as well as Corporate. However National Geek Squad poor communication.

Laptop under warranty stopped working. Son without car @ Binghamton University dropped @ Vestal a week ago. U can’t get a person @ actual store to talk to u. Got 4 different answers with status Natl Geek squad 1) Hardware needs to be shipped out 2) Replacement 3) Working on it 4) Fixed & ready to pick up but an actual appt to get is 2 weeks. We paid for a 3 year warranty as fyi with Best Buy.

My son picked up w/o appt told to trust it’s repaired or wait 3 hours to see it works in store. Well back @ dorm with same error message and hardware not working. On call with Best Buy, 2 more weeks earliest with appt to look at it but Manager calling me tonight (didn’t happen)!! Next day Nate called & apologized for error & fixed my son’s laptop on the spot when he returned to store 3rd time. He went above & beyond. Corporate also called me after sending experience by email. This reinstalled that Best Buy rights a wrong & is listening.“