Sun River Health Amenia

Oct 2021

The doctors , nurses and reception people are AWESOME.Now let me explain why 1 star. 1st i was text a 230 appt for my mom who has lewy body dementia so i got there at 2 :15. Make sure her check in goes smooth it did. I sit and wait at 3pm i ask when she is gonna be seen the reception tells me her appt is at 245. I show her the text with the appt confirmation and she apologized due to some error. Ok. We get called in waited and waited 4pm came along and nothing. We had to leave my mom was so upset and hungry. We had to leave with out seeing the doctor.2nd I take my mom into the bathroom and the smell was terrible it was the smell of death. They must have some rodent problem...read full review

Sep 2021

I have recently just started going to sun river in amenia and I wish I had read the reviews before I started going bc this place is horrible with communication you can’t even get through to anybody to talk like a real human they give u only so many options to choose and if it’s none of them you can’t talk to anybody and u wait and wait on hold just to talk to someone if you even get to currently waiting on a call back from then and it has been over twenty minutes already and that’s with there option to save your place on hold very disappointed with the lack of communication

Jul 2021

The doctors and nurses are so nice....but because of the horrendous wait times, the communication availability, the absolute impossibility to speak to a human I find the stress of not being able to make appointments, get refills or lab results not worth the amount of frustration. I shouldn't have to drive 8 miles to to make an appointment or refill life saving meds. Will find another place that doesn't experiment with people's patience or inadequate computerization. What a disgrace.