Massage Envy

Dec 2023

First off, this place does not accept cash in a cash town! The bills say "legal tender for ALL DEBTS public and PRIVATE". What do they not understand about that?! VERY un-American to not accept US Currency! How embarrassing!!! They sure accept cash for tips though (makes it easy to evade taxes, of course!)Moving on: there is a questionnaire that you fill out ahead of your service. It asks which areas you want focused on and which areas you want avoided. I selected legs, glutes, and back. I got 30 minutes of upper back, NO lower back, no higher than 6 inches above the knee on my legs and NO glutes (if your shy, don't do massage).Bathroom floor was sticky where...read full review

Nov 2023

I’ve been a member of Massage Envy back when it was a good deal. Now I’m desperately trying to use up my massages ?‍♀️ to get out of my contract. It used to be $49.99 per month. Then you got 1/60 minute massage per month and you could gift one ☝️ away per month as well. The rules are now extremely strict. You can now only gift ? one per 30 days and only to the same person 1 per year. It’s a pain!! Also, you can’t pause or stop to catch up and use your massages!! Crazy. Even though you own them!!If you pause you can’t consume them. So you have to keep paying. Argh. So during COVID- I had to accrue a bunch. I want out. Plus the cost went up to $70.I’m...read full review

Oct 2023

Booked and paid this for my boyfriend. We were VERY specific that he needed deep tissue and wanted the massage gun. I should have read the recent reviews. He received a regular massage and the excuse was “there’s no notes saying that’s what he wanted”. Didn’t offer to fix or even apologize. Glad I didn’t get him the 12 month special. Looks like they need to train their front to put notes in and book with a therapist that specializes in deep tissue. When you are very specific prior to booking and expect that service it’s super disappointing and he won’t go back.