I have been a patient here for many years, they have gone through a few doctors, never had an issue with their staff however the office manager and billing is another story. A simple wellness appt was later billed incorrectly leaving me with a co/pay. After a year of going back and forth with the office manager telling me he would look into correcting the issue and after several phone calls with the same response, I receive the bill from a collection agency. I paid as it was a small amount. Frustrating because you want to trust the line of communication with your Medical facility, this once was an efficient facility sad to say it no longer is.
October 2023
This place is absolutely incompetent. I waited almost 2 hours to be seen with an appointment. Clearly the front desk staff has no idea what they are doing and even once them realized they had skipped over me several times they did absolutely nothing about it and I continued to wait. This place was by far the worst experience at any office I have ever had.
May 2023
On our last visit. My husband a veteran and a commissioned officer was treated like a criminal. We have been patients of this facility for 7 years. He has packed his weapon into that office everytime we seen our doctor. This time was a awful experience. My husband was getting weighed in and the medical assistant saw his weapon and started freaking out. My husband stated he has his credentials and was an officer. She stated she had to get the office manager. He was coming down the hall yelling at my husband to leave the office. Made my husband feel embarrassed and humiliated. He turned to leave and walked past the front desk and told them not to bill our insurance. They... read full review
I have been a patient here for many years, they have gone through a few doctors, never had an issue with their staff however the office manager and billing is another story. A simple wellness appt was later billed incorrectly leaving me with a co/pay. After a year of going back and forth with the office manager telling me he would look into correcting the issue and after several phone calls with the same response, I receive the bill from a collection agency. I paid as it was a small amount. Frustrating because you want to trust the line of communication with your Medical facility, this once was an efficient facility sad to say it no longer is.
This place is absolutely incompetent. I waited almost 2 hours to be seen with an appointment. Clearly the front desk staff has no idea what they are doing and even once them realized they had skipped over me several times they did absolutely nothing about it and I continued to wait. This place was by far the worst experience at any office I have ever had.
On our last visit. My husband a veteran and a commissioned officer was treated like a criminal. We have been patients of this facility for 7 years. He has packed his weapon into that office everytime we seen our doctor. This time was a awful experience. My husband was getting weighed in and the medical assistant saw his weapon and started freaking out. My husband stated he has his credentials and was an officer. She stated she had to get the office manager. He was coming down the hall yelling at my husband to leave the office. Made my husband feel embarrassed and humiliated. He turned to leave and walked past the front desk and told them not to bill our insurance. They... read full review