About Payzant Home Hardware & Furniture - Windsor
Payzant Home Hardware & Furniture offers a wide range of products, from housewares and tools to sporting goods and automotive supplies. Customers have had mixed experiences, with some praising the store's great deals and excellent customer service, while others have encountered issues with product quality and delivery. The store is praised for its convenient hours, helpful and friendly staff, and uncrowded, non-pushy atmosphere. Customers have appreciated the store's price matching and willingness to resolve issues, even when products have not met their expectations. However, some customers have had negative experiences, such as with a faulty appliance purchase and unsatisfactory delivery service. Despite these issues, the overall sentiment towards Payzant Home Hardware & Furniture is positive, with many customers willing to give the store another chance after resolving initial problems.
Thank you to Wayne (I believe that was the employees name, it's been a day...) who helped me cut apart my stuck bike lock today. He fought with the bolt cutters to get my bike free and back on the road. While we frequently stop by with our pups (who are ALWAYS spoiled with treats and love) for general things for the house, I was not actually a customer today, but I knew they'd have the tools to help me, and they went out of their way to do so. I will be back another day to buy a new bike lock 🤣
They went above and beyond to help me fix a mistake I made!! And their delivery staff showed up exactly when scheduled. No waiting all day! Great guys who were polite and very helpful. Thank you to the whole team!!
It’s very impressive the service soooo wonderful in Windsor Hardware. If I go to Kent / Homedepot, hardly get some one talk to me unless I walk around to looking for help, but people work here are so warm , they saw I had a big cart full loaded of all clearance barn things ( price is 50% than last year I bought other places) , there were 3 people helping me packing and a young man help me loaded things on my car , and the lovely cashier even give me extra discount for 2 bags of same hooks I need to match my tack room. I didn’t feel that good for few years especial during the upset construction time. Many thanks !