first service and the fastest i have ever experienced and everyone is so nice
About Sydney Mitsubishi
Sydney Mitsubishi is known for its excellent customer service, particularly in the service department, where many customers appreciate the fast and friendly assistance. Regular maintenance is well-handled, and the staff often go above and beyond to ensure satisfaction. The dealership also offers a free EV charger, which is a thoughtful addition for electric vehicle owners, though some wish it was available after hours. However, not all experiences have been positive, as one customer reported rudeness when inquiring about a used car, indicating that service can vary. Overall, Sydney Mitsubishi has a solid reputation for quality service and reliable vehicles.
Reviews
I purchased a 2022 Mitsubishi Outlander ES (White Diamond) in October 2021 and had a great experience at Sydney Mitsubishi! Brendon, Mike, Faith and all the parts staff were wonderful to deal with. Everything was personable and at no time did I feel pressure to buy. The whole procedure was thorough and quick. Coming from Antigonish I was driving home with my new vehicle within a couple hours which was great. The team got me exactly what I needed, and I got to take advantage of 3 rebates that were available which saved me 1,500. I was able to order the accessories I was looking for right from the parts department and travelled down in November to pick them up. Brendon followed up within a couple weeks to see how I was getting along with my vehicle. This was my first brand new vehicle and 4WD/AWD and I absolutely love it. I can’t say enough about what a safe and reliable SUV the outlander is. I wanted to be able to get back and forth to work in any weather and this SUV does the job with ease. I can’t praise this vehicle enough. The only complaint I have is the front hood shakes quite a bit when driving, however when I brought it up to the service department my mind was instantly put at ease when they said it was a known issue and a recall was put out of it. The metal is just thin. They booked me an appt to get it fixed right away. I highly recommend the Mitsubishi Outlander and buying from Sydney Mitsubishi!!
Excellent experience. The whole process from looking at a vehicle, gathering information, and buying was seamless. Everyone was very helpful and were able to answer any question we had. This is our second purchase from this dealer and we highly recommend buying from this business.
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Hours
Location
104 Disco Street, Sydney, NS B1P 6Y6
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