The Right Place For Finding The Right Pros Near You!
Manager working the check-in desk on 2/16/26 was not friendly and was NOT attentive to anything we said. My husband and I checked in to soak for the day after making reservations with their package deal. Manager seemed irritated when she asked when our private soak was scheduled. I stated repeatedly the time of our reservation…When we asked if the price reflected 20% off-since we were staying in their rv accomodations,-the manager stated abruptly with no explanation or other suggestions, “our packages do not apply to 20% off.” Slammed robes down and assumed we knew what to do…
No worries because everyone else was really cool. Beautiful scenery and trails, hot springs were fancy and super hot.
Side note: I have worked hospitality for years, and this gal managing the front desk needs either a vacation or a snickers because she seemed angry.
