Ulta Beauty

Nov 2023

I’ve been a customer of Ulta since 2004 & never had a problem until last week. I ordered a NARS tinted moisturizer because the Las Cruces store didn’t have the shade I wanted. I used my bank card to pay for it. That charge went on my bank acct like normal, &, then, 2 days later, a duplicate charge for the same amount was charged to my bank card, apparently, @ Ulta’s corporate HQ in Illinois. I called Ulta customer sx & had the worst experience I’ve ever had with customer sx which is saying something. It was obviously a call center in another country, & the guy I spoke to was extremely rude & told me I wouldn’t get my money refunded unless I sent in a complete...read full review

Jul 2023

Love it and everything It! Only thing that kinda bothers me, no not kinda, DOES bother me is on days I go visit Ulta that I'm not so glammed up, I or we (daughter in-law or mother) get stalked/harassed by the glam squad at Ulta! It's like um hello we just dumped our last check totally in here and continue to dump money, plz don't make us feel like we need to be watched or baby sitted or need help for every little thing that we go see in the store!! It's embarrassing, get to know us customer's (do ur homework) it shouldn't be very hard especially with us regulars who spent a lot of time and money in your store!! Thank u

Jun 2023

Great store. I've always liked Ulta, but this store was by far my best experience. The employee was so nice. She came to we offering help, helped me find my shade. She tested them on my skin, and I found my match. So thank you!!