I want to give a huge shoutout to Abigail, my loan representative, for being such a sweet, patient, and understanding person throughout this process. She truly went above and beyond to help me and kept such a kind and professional attitude, even when I became frustrated with the underwriting side of things. Abigail’s customer service, patience, and compassion made a stressful situation so much easier to handle. She really deserves recognition—thank you so much, Abigail!
The only downside was the underwriting department. I understand the need for security and verifying everything, but they made the process unnecessarily difficult. The names matched,... read full review
March 2023
We had the privilege of working with Crystal to work through our loan. With a pleasant personality and a professional attitude, we were happy to have our loan approved at OneMain Financial.
January 2023
Initially my experience was good! But then between my bank (USAA) and OneMain the screw up got huge!!! I'm not sure exactly whose at fault but I've been dealing with this now since mid October. And it's still ongoing. Honestly, if I knew then what I know now.... read full review
I want to give a huge shoutout to Abigail, my loan representative, for being such a sweet, patient, and understanding person throughout this process. She truly went above and beyond to help me and kept such a kind and professional attitude, even when I became frustrated with the underwriting side of things. Abigail’s customer service, patience, and compassion made a stressful situation so much easier to handle. She really deserves recognition—thank you so much, Abigail!
The only downside was the underwriting department. I understand the need for security and verifying everything, but they made the process unnecessarily difficult. The names matched,... read full review
We had the privilege of working with Crystal to work through our loan. With a pleasant personality and a professional attitude, we were happy to have our loan approved at OneMain Financial.
Initially my experience was good! But then between my bank (USAA) and OneMain the screw up got huge!!! I'm not sure exactly whose at fault but I've been dealing with this now since mid October. And it's still ongoing. Honestly, if I knew then what I know now.... read full review