Great customer service and kind staff! My son‘s little brother broke the frame on his eyeglasses, I contacted the office, anticipating having to purchase a new frame. The wonderful staff let me know that his frames were still under warranty and we could simply come in and switch them out. A five minute visit accomplished this and we were on our way.
January 2025
This was my first eye exam since I was a child. Very clean, cute office. The front office staff were just okay, they weren't rude but I wouldn't say kind and friendly. Got the vibe that this just pays the bills. The tech and Dr. Matthew's on the other hand were phenomenal. They were friendly, funny, warm and just made you feel comfortable and welcomed. I would definitely recommend. The office is taking some time off so perhaps the front office folk might get a much needed break.
January 2024
Everything was great! Really do like how the office is run. Very professional staff. The young man that did the eye test was super nice ! I'm so happy that I returned back to Dr.Matthews . Love my new glasses! And my prescription!
Great customer service and kind staff! My son‘s little brother broke the frame on his eyeglasses, I contacted the office, anticipating having to purchase a new frame. The wonderful staff let me know that his frames were still under warranty and we could simply come in and switch them out. A five minute visit accomplished this and we were on our way.
This was my first eye exam since I was a child. Very clean, cute office. The front office staff were just okay, they weren't rude but I wouldn't say kind and friendly. Got the vibe that this just pays the bills. The tech and Dr. Matthew's on the other hand were phenomenal. They were friendly, funny, warm and just made you feel comfortable and welcomed. I would definitely recommend. The office is taking some time off so perhaps the front office folk might get a much needed break.
Everything was great! Really do like how the office is run. Very professional staff. The young man that did the eye test was super nice ! I'm so happy that I returned back to Dr.Matthews . Love my new glasses! And my prescription!