About Big O Tires
Big O Tires in Carlsbad, NM is known for its friendly service and commitment to customer satisfaction. The team offers a range of services including tire installation, oil changes, brake service, and more. Customers appreciate the availability of early, late, and weekend appointments, along with free alignment checks. Many reviews highlight the staff's professionalism and communication, with one customer noting their careful approach in seeking permission for additional repairs. Another customer praised Tim, who they believe is the owner, for his gracious help and even lending a truck for breakfast. While there have been some concerns, such as loose lug nuts and tire damage during service, the team addressed these issues by ordering replacements. Overall, Big O Tires is recognized for its quick service, great customer care, and knowledgeable staff, making it a trusted choice for tire and auto service in the area.
I had a great experience with Big O Tires while working in town on a project at Carlsbad Caverns National Park. I needed a set of tires on short notice, and they took care of everything quickly and professionally.
The pricing was fair, the work was done right, and the entire staff was genuinely friendly and easy to work with. They made the process simple and stress-free, which matters when you’re on the road for work.
If you’re in Carlsbad and need tires or service, this location is solid. I’d absolutely use them again
- Jeff
The best service EVER! Everyone one at the counter was friendly and professional with great music playing should you have to wait! I’ll be back for future work! Thanks guys I appreciate all of you!!
The guys who work there are very professional and friendly. Very helpful. I went here after I went to walmart for a flat tire. It was 5:36 pm. Online says close at 7pm. I got told no we closed at 5. Nevertheless, they took care of me at Big O's. Thanks.