About Brake Masters #232
Brake Masters #232 is an auto repair shop located in Bernalillo, New Mexico, offering a wide range of services including oil changes, brake repairs, tire alignments, and more. Customers appreciate the friendly and helpful staff, who are able to communicate in Spanish, making it a comfortable experience for many. The service is noted for being quick and efficient, with courteous desk attendants who provide discounts when possible. Diagnostic tests are offered at no charge, enhancing customer satisfaction. Many locals trust Brake Masters for their vehicle repairs and maintenance needs, making it a popular choice in the area. The owner is fair, and the staff includes mechanics who sometimes need additional training, but they are committed to fixing issues properly. Customers have praised their proactive approach, such as alerting vehicle owners about oil leaks and other problems, helping prevent breakdowns. The staff's honesty and willingness to go above and beyond to explain repairs make the experience even better. Overall, Brake Masters remains a reliable place for vehicle maintenance and repairs, with a reputation for excellent service.
Luis Madrid showcased remarkable commitment to providing top-notch customer service. Amidst a stressful vehicle situation, he conducted a detailed inspection and put my mind at ease. I am deeply grateful for the trust I placed in him. This establishment is unquestionably one of the most dependable, with no room for haggling. Additionally, Luis Madrid facilitated my towing needs. His customer service was exemplary. Thank you.
The ower is fair. I believe 1 or 2 of the mechanics. , may need some recurrent training on replacing a head lights lense. Took vehicle to have lense clean and bulbs replaced. Didn't notice at the time the lense was not reinstall properly. Returned the next day , the owner thought at first I was lying to him until I explained all was done . $400.00 bill. He repaired , shook hands., all is good. Will i return ????.
Excellent service, over all review of vehicle. Alerted my attention to leaking oil from main seals. Allowed for me to have auto mechanic address the issue. Proactive action to prevent being stranded along the road. Grateful for attention to details . Thank you for your expertise.